Frequently Asked
Questions

Each registered school gets its own isolated, secure subdomain (e.g., acaders.shaalaos.com) with dedicated database tenant isolation. All database records, fee receipts, student registers, examination hall tickets, and staff payroll files remain 100% isolated to your institution. When users visit your unique subdomain, SHAALAOS automatically routes request traffic to your school's private database tenant securely without cross-tenant data leaks.

Yes! SHAALAOS includes automated CSV and Excel importers for student rosters, teacher profiles, and fee structures. Our technical team provides free hands-on data migration support. You can upload existing spreadsheets for students, class sections, parent contacts, subject assignments, and historical fee balances directly from the School Admin dashboard without manual re-entry.

Data privacy is our top priority. We enforce bank-grade 256-bit SSL encryption and strict multi-tenant database boundary checks on every request. All sensitive communications use HTTPS/TLS encryption, and automated daily encrypted database snapshots are backed up securely so your school never loses a single record.

Setup takes less than 5 minutes! As soon as your school code is provisioned, your portal goes live instantly. Because SHAALAOS is a cloud-hosted SaaS platform, there are no hardware installations, server setups, or local software downloads required. Your administrators and teachers can log in instantly from any web browser or tablet.

Yes! SHAALAOS provides role-tailored dashboards. Teachers can record attendance in 10 seconds, enter exam marks, and publish homework. Parents can track real-time attendance, download verified exam hall tickets, and pay pending fees. Admins maintain 360-degree control over fee collections, staff payroll, and academic timetables.

The platform automatically generates official digital receipts upon fee payment, calculates fee defaulter lists per class, and triggers reminders. For staff, SHAALAOS tracks monthly attendance, leave balances, and generates downloadable salary pay slips with single-click admin approval.

We offer dedicated technical support for school administrators and staff. You can reach our desk at support@acaders.in or phone/WhatsApp (+91 99022 00449) during business hours (Mon–Sat, 9AM–6PM IST). We assist with initial setup, user training, data import verification, and any custom configuration needs.

Yes! SHAALAOS features automated PDF generation for examination hall tickets with QR verification, official report cards, student ID badges, and digital fee receipts. All documents are generated in real time and can be downloaded or printed directly from the Admin, Teacher, or Parent portals.